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1.0
Details
I ordered pretty in pink , it’s got s grey skin color and doesn’t look anything like the picture, I want a refund
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2 comments
Anonymous
#1622895

This reply has changed my mind about this company. Was so positive.

But any company who would write this unprofessionally to a potential customer is trash in my book. This reply sounds like it was written by a mean 12 year old. Maybe it was. Also, no capital on (YOU are so wrong), incorrect use of punctuation, no apostrophe on (won't).

Unbelievable. Get another customer service representative.

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Review
#1199405 Review #1199405 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
4.9
Details
I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial purchase conformation email like most places send out within a few minutes or ordering a product. After 2 days i emailed them asking if it was a...
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Review
#1141559 Review #1141559 is a subjective opinion of poster.
Pros
  • Product
Cons
  • Communication
Reason of review
On time delivery

Hand ripped | Paradise Galleries review

1.0
Details
The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service
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Review
#1056256 Review #1056256 is a subjective opinion of poster.
Reason of review
Poor customer service

Paradise Galleries Shipping Service Review

3.4
Details
Nice dolls but take forever to ship
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Review
#951339 Review #951339 is a subjective opinion of poster.
Service
Paradise Galleries Shipping Service
Reason of review
Order processing issue

Paradise Galleries Doll Review

4.6
Details
My doll is starting to crack and shes not fragile please fix
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Review
#794945 Review #794945 is a subjective opinion of poster.
Reason of review
Bad quality

Baby Doll Review

I just ordered my baby today hope and pray that I won't have any problems
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Review
#728598 Review #728598 is a subjective opinion of poster.

Positive Experience Review

I ordered my doll Monday got her Thursday! she is beautiful they did an amazing job. it's a christmas gift for my mom and I know she will love it. I want one now !
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Review
#557656 Review #557656 is a subjective opinion of poster.
Reason of review
Good quality
2-19 I received an email showing:Listing ID Name Quantity Total Price L210952H Little Gem AmethystProduct is currently available for shipping 1 $9.99 Subtotal: $9.99 Discount: $9.99 Subtotal: $0.00 Shipping / Handling: $7.96 Tax: $0.00 Total: $7.96...
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Review
#477478 Review #477478 is a subjective opinion of poster.
The Paradise Galleries (PG) Website states that for any referral you make, who purchases a doll, will then send you a code for a free doll of your choice (to a certain $ amount) within 2-3 business days. I referred a friend who purchased three dolls, using the referral...
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Review
#468421 Review #468421 is a subjective opinion of poster.
Loss
$79
Tags
  • realistic doll
I ordered a doll for Christmas, I was told it would not ship until December 26th. We were out of town until the 30th so that was fine. When I check to see if it had shipped I was told that it never came to the factory and now it would not be available until the middle...
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1 comment
Anonymous
#1321899

I am so sorry to hear about your doll being shipped out late. Sometimes when there is an over abundance of orders , especially around Christmas time, the factories cannot keep up with the demand.

However, I have been a customer of Paradise Galleries since 2002, and their customer service is the best I have ever encountered. If a doll was damaged or defective, they would kindly reship another one free of charge, and I DID NOT have to return the damaged doll. I thought that was so unbelievably kind!! Paradise galleries also offers dolls on Amazon, so if you are a prime member you can have the doll in your house in 2 days, or, if not, then in 5 days!!

And do not forget, that the shipping is free on Amazon on items prices over $35.00. So there are other options for you to take if you absolutely need your doll by a certain date. It will be your loss if you never order from PG again based solely on your one unfortunate incident.

I hope my comment has been helpful to you or any other buyer interest in purchasing dolls by Paradise Galleries. Good luck, and happy shopping!!!

Review
#371415 Review #371415 is a subjective opinion of poster.
Loss
$80