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Paradise Galleries - Doll not as depicted on website
I am a repeat customer and I ordered Baby mei over 4 weeks ago. She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied. This is a Christmas present and my daughter wants this doll...
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Company wrote 0 private or public responses to the review from Dec 09.
Anonymous
Anonymous

Looks oriental to me.

2.6
#1419322
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Resolved
Paradise Galleries accepted payment for a Fox Trot doll, confirmed the order, provided a shipping confirmation with shipping tracking number & even sent an email that the doll was delivered to our address. We never received the doll so I contacted the company. I was...
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Company wrote 0 private or public responses to the review from Dec 08.
4.2
#1418591
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Paradise Galleries - Will not answer phone calls

Ordered a doll wanted to return or exchange, would not answer phone they were a third party from Walmart. No customer service with this company
Company wrote 0 public responses to the review from Dec 04.
#1414788
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Paradise Galleries - Shipment

I paid $20 extra to receive shipment 2 3 day FedEx. Ordered on 10/12 and received 10/19. The day after my 8 year old daughter's bday
Company wrote 0 public responses to the review from Oct 19.
#1385308
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Paradise Galleries - Have not received my doll

I ordered a doll april 2018, was told that the doll would arrive on april 26, 2018. I received a email stating it was delivered, i emailed paradise and told them them that i did not receive it. I told them that i would wait another day. I still did not receive the doll. I waited for a little longer, no doll. I emailed again all ive been receiving is a tracking #. Its now may 7, 2018. And still no doll. I feel like a just lost $81.00.
Company wrote 0 private or public responses to the review from May 07.
3.5
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Website
#1250236
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I’ve got many paradise galleries dolls. I love collecting them. I had no issues with them in the past. In fact I love the dolls they make. I recently purchesed a 3 dolls but one doll was a defect. Hair was peeling off the glue. Long story short, I was told I had to pay...
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Company wrote 0 private or public responses to the review from Mar 30.
3.8
#1222880
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I returned two dolls that I found to be of poor quality (replaced with Ashton Drake dolls which my kids love). Getting a return label took a month of emails and phone calls that went unanswered. Then after the return, I had to hound them with more emails and finally...
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Company wrote 0 public responses to the review from Mar 19.
Product
#1214069
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I ordered pretty in pink , it’s got s grey skin color and doesn’t look anything like the picture, I want a refund
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Company wrote 0 public responses to the review from Feb 28.
Anonymous
Paradise Galleries HQ

Im sorry, but the "Pretty In Pink" doll doesnt come from Paradise Galleries. you are so wrong. it is from Ashton Drake Galleries; please talk to them, and stop lying. Thank yo...

1.0
Product
#1199405
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I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial purchase conformation email like most places send out within a few minutes or ordering a product. After 2 days i emailed them asking if it was a...
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Company wrote 0 public responses to the review from Dec 03, 2017.
4.9
Product
I liked
  • Product
I didn't like
  • Communication
#1141559
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Contact Paradise Galleries

Mailing Address:
Paradise Galleries, Inc.
23141 Verdugo, Suite 100
Laguna Hills, California 92653
United States
Phone:
(800) 673-6557
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Paradise Galleries - Hand ripped

The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service
Company wrote 0 public responses to the review from Jun 04, 2017.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1056256
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