Latest review first
I am a repeat customer and I ordered Baby mei over 4 weeks ago. She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied. This is a Christmas present and my daughter wants this doll...Read more
Company wrote 0 private or public responses to the review from Dec 09.
Paradise Galleries accepted payment for a Fox Trot doll, confirmed the order, provided a shipping confirmation with shipping tracking number & even sent an email that the doll was delivered to our address. We never received the doll so I contacted the company. I was...Read more
Company wrote 0 private or public responses to the review from Dec 08.
Paradise Galleries - Will not answer phone calls
Ordered a doll wanted to return or exchange, would not answer phone they were a third party from Walmart. No customer service with this company
Company wrote 0 public responses to the review from Dec 04.
Paradise Galleries - Shipment
I paid $20 extra to receive shipment 2 3 day FedEx. Ordered on 10/12 and received 10/19. The day after my 8 year old daughter's bday
Company wrote 0 public responses to the review from Oct 19.
Paradise Galleries - Have not received my doll
I ordered a doll april 2018, was told that the doll would arrive on april 26, 2018. I received a email stating it was delivered, i emailed paradise and told them them that i did not receive it. I told them that i would wait another day. I still did not receive the doll. I waited for a little longer, no doll. I emailed again all ive been receiving is a tracking #. Its now may 7, 2018. And still no doll. I feel like a just lost $81.00.
Company wrote 0 private or public responses to the review from May 07.
I’ve got many paradise galleries dolls. I love collecting them. I had no issues with them in the past. In fact I love the dolls they make. I recently purchesed a 3 dolls but one doll was a defect. Hair was peeling off the glue. Long story short, I was told I had to pay...Read more
Company wrote 0 private or public responses to the review from Mar 30.
I returned two dolls that I found to be of poor quality (replaced with Ashton Drake dolls which my kids love). Getting a return label took a month of emails and phone calls that went unanswered. Then after the return, I had to hound them with more emails and finally...Read more
Company wrote 0 public responses to the review from Mar 19.
I ordered pretty in pink , it’s got s grey skin color and doesn’t look anything like the picture, I want a refundRead more
Company wrote 0 public responses to the review from Feb 28.
I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial purchase conformation email like most places send out within a few minutes or ordering a product. After 2 days i emailed them asking if it was a...Read more
Company wrote 0 public responses to the review from Dec 03, 2017.
I didn't like
Paradise Galleries - Hand ripped
The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service
Company wrote 0 public responses to the review from Jun 04, 2017.
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