I’ve got many paradise galleries dolls. I love collecting them.
I had no issues with them in the past. In fact I love the dolls they make.
I recently purchesed a 3 dolls but one doll was a defect. Hair was peeling off the glue.
Long story short, I was told I had to pay for the return shipping. They sent me a defect doll but I have to pay for shipping to return it?
Most companies sends a return label for a defect item. I thought PG did that too but I was mistaken. I told the lady Never mind I’ll keep the doll.
I spent so much $ as is. I don’t want to spend $ to get a refund.
Product or Service Mentioned: Paradise Galleries Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.