Not resolved

I’ve got many paradise galleries dolls. I love collecting them.

I had no issues with them in the past. In fact I love the dolls they make.

I recently purchesed a 3 dolls but one doll was a defect. Hair was peeling off the glue.

Long story short, I was told I had to pay for the return shipping. They sent me a defect doll but I have to pay for shipping to return it?

Most companies sends a return label for a defect item. I thought PG did that too but I was mistaken. I told the lady Never mind I’ll keep the doll.

I spent so much $ as is. I don’t want to spend $ to get a refund.

Product or Service Mentioned: Paradise Galleries Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

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